---
title: "People Counting at Sara Kulturhus: Real-Time Visitor Insight"
description: CountMatters powers Sara Kulturhus with real-time visitor insight using 3D sensors and Xperio. Safer capacity, smoother flows, GDPR-ready analytics.
---

[News ](https://www.countmatters.com/en/news)

# [People Counting at Sara Kulturhus: Real-Time Visitor Insight](https://www.countmatters.com/en/news/people-counting-sara-kulturhus-wooden-high-rise)

 Written by [Hjalmar Brage](https://www.countmatters.com/en/news/author/hjalmar-brage) | Jan 13, 2025 5:05:43 PM

# PEOPLE COUNTING AT SARA KULTURHUS: REAL-TIME VISITOR INSIGHT

**One of the world’s tallest timber buildings runs on real-time visitor data.** Sara Kulturhus in Skellefteå chose **CountMatters** to deliver precise people counting with **3D sensors** and the **Xperio** analytics platform — improving safety, service, and day-to-day operations.

## WHY SARA KULTURHUS NEEDED RELIABLE VISITOR DATA

Across 20 storeys of culture, hospitality and events, managers need to know *how many people are inside*, which *entrances* visitors prefer, and *how flows shift over time*. Live insight supports fire safety, staffing and wayfinding, while historical trends guide programming and facility planning.

## COUNTMATTERS SOLUTION: SENSORS + XPERIO DASHBOARDS

1. **3D PEOPLE-COUNTING SENSORS** at entrances register accurate in/out movements in real time. Only movement events are processed — no images stored.
2. **XPERIO REAL-TIME** visualises occupancy per entrance and per venue, updates continuously, and lets teams set custom thresholds for alerts.
3. **REPORTING & TRENDS** convert raw counts into KPIs: peak hours, dwell patterns, conversion to ticketed areas, and event impact.

## BENEFITS FOR OPERATIONS & VISITORS

- **Safer capacity:** Live occupancy helps teams keep floors and venues within limits.
- **Smoother flows:** Entrance usage and queue insights improve signage and staffing.
- **Better planning:** Trend analysis informs programming, opening hours and partner leasing.
- **GDPR-ready:** Anonymous data, EU hosting and role-based access controls.

{% if widget_data and widget_data.locale %}{% endif %}Enable JavaScript to view live occupancy and dwell insights.

## USE CASES ACROSS THE BUILDING

### EVENTS & PERFORMANCE SPACES

- **Before doors:** Expected peak times and entrance distribution.
- **During events:** Live occupancy by zone with alerts at thresholds.
- **Afterwards:** Heat periods and flow back-to-street for crowd management.

### LIBRARY, GALLERIES & PUBLIC AREAS

- Daily and seasonal trends for staffing and programming.
- Evidence for funding and community impact reporting.

### HOTEL, RESTAURANT & SKY BAR

- Footfall patterns that align service levels and opening hours with demand.
- Campaign evaluation using visitor uplift during targeted periods.

## IMPLEMENTATION IN FOUR STEPS

1. **Survey:** Confirm entrances, ceiling heights and fields of view.
2. **Install:** Mount sensors, connect to secure network, validate counts with walk-tests.
3. **Configure:** Set zones, thresholds and roles in Xperio; enable real-time tiles and alerts.
4. **Adopt:** Train ops, security and visitor services; publish weekly KPI snapshots.

## PRIVACY & SECURITY

**PRIVACY BY DESIGN.** The system counts movements — not identities. No images or personal data are stored. Processing and storage follow EU GDPR best practice with role-based access in Xperio.

## FAQ

### HOW ACCURATE ARE THE COUNTS?

3D people-counting sensors provide high precision at entrances and are validated on-site with calibration walk-tests.

### CAN WE ADD MORE ENTRANCES OR FLOORS?

Yes. The system scales to additional doors and zones; Xperio aggregates everything in one dashboard.

### CAN DATA FEED SIGNAGE?

Live occupancy can drive digital signage for remaining capacity or queue guidance during events.

## READY TO TURN VISITOR FLOWS INTO ACTIONABLE KPIS?

[Book a Demo — Optimize Staffing & Capacity](https://www.countmatters.com/en/news/people-counting-sara-kulturhus-wooden-high-rise?hs_amp=true#)

[View full post](https://www.countmatters.com/en/news/people-counting-sara-kulturhus-wooden-high-rise)

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