OCCUPANCY MONITORING SOLUTION FOR ICA: REAL-TIME CONTROL, BETTER SERVICE

Leading Nordic grocers rely on an occupancy monitoring solution to protect staff and customers. Real-time limits support safe traffic flow and better service. Stores also gain retail footfall analytics for continuous optimization.

During volatile demand, stores must control capacity. Teams need a fast, accurate way to see how many people are inside. They must comply with rules and inform visitors without friction.

THE OPERATIONAL CHALLENGE

Staff cannot spend their day counting at doors. Manual processes are slow and error-prone. Customers expect fairness and clarity at the entrance. Managers want data they can trust.

THE COUNTMATTERS APPROACH

CountMatters delivers people counting sensor technology with real-time dashboards. The system shows live occupancy. It supports configurable limits and alerts. It scales from a single entrance to national networks.

HOW REAL-TIME OCCUPANCY WORKS

• 3D visitor counting sensors mount above every entrance and exit.
• Sensors stream data to CountMatters dashboards for validation and control.
• You set the live visitor limit per store, area, or chain.
• When limits approach, alerts trigger. Screens and entrance beacons update instantly.
• Teams act in seconds with clear, shared information.
• Mobile, tablet, and desktop access are included.
  
  

RETAIL USE CASES

SAFE, FAIR ENTRANCE FLOW

Entrance screens display green or red states. Customers see clear guidance. Staff stay focused on service, not manual counting.

LABOR OPTIMIZATION

Link occupancy and sales for staffing insights. Plan breaks outside peak windows. Improve service levels during spikes.

CHAIN-LEVEL VISIBILITY

Compare stores and regions. Benchmark conversion and dwell. Share best practices across the network.

IMPLEMENTATION IN SIMPLE STEPS

1. Audit all entry, exit, and staff routes. Close gaps to ensure full coverage.
2. Install ceiling-mounted 3D sensors. Calibrate with test flows.
3. Connect dashboards. Configure limits, roles, and alerts.
4. Publish entrance visuals and threshold logic.
5. Train managers on insights and actions.

Book a Demo — Optimize Staffing

PRIVACY & GDPR

CountMatters solutions are GDPR-aligned. We analyze aggregated counts, not identities. Deploy signage and policies that inform visitors. Limit access to dashboards by role.

PROOF POINTS THAT MATTER

• Reliability from multi-entrance coverage. Fewer blind spots, better trust.
• Faster decisions with live alerts and mobile views.
• Better outcomes when occupancy pairs with sales data.

ROI & OPERATIONAL IMPACT

Stores reduce bottlenecks and lost baskets. Teams focus on service instead of gatekeeping. Chains align staffing with actual traffic. Leaders scale a single playbook across the fleet.

MINI-FAQ

How accurate are the sensors?
3D sensors are highly accurate in retail entrances. Performance depends on mounting height and coverage.

What about “people counting sensor price”?
We size solutions by entrance count and layout. We focus on ROI from safety, service, and conversion.

Can we reuse existing screens?
Yes. Use existing signage players or add simple beacons.

How fast can we roll out?
Pilot a store in days once sites are surveyed. Chain rollouts follow a repeatable playbook.

Does it work with footfall analytics?
Yes. Live occupancy complements retail footfall analytics and sales data.

TAKE THE NEXT STEP

Ready to standardize live occupancy and drive measurable outcomes? Let’s map your entrances, define thresholds, and build the dashboard view that fits your stores.

Talk to Us — Improve Store Flow