Optimize Operations, Enhance Safety, and Drive Sustainability

INTELLIGENT QUEUE MANAGEMENT

Featured Image - Website

Our AI-powered queue management solutions deliver real-time insights into wait times, congestion points, and visitor flow, enabling you to take instant, data-driven actions that keep lines moving and experiences smooth.

Get Started With People Counting

ARMED WITH INSIGHTS

Operators across retail, transport hubs, and public venues can act proactively — reducing queue build-up before it impacts service quality, customer satisfaction, or operational flow.

How It Works

  • Advanced Sensors: 3D cameras, LiDAR, and radar detect line formation without capturing identities.
  • Edge AI Filtering: Removes non-human interference to ensure precise queue data.
  • Real-Time Dashboards: View queue lengths and wait times live or integrate with BI systems.
  • Custom Alerts: Set queue thresholds to trigger staff interventions instantly.
  • GDPR-Safe Design: All data is anonymized and encrypted at the source.

What You See

  • Queue Monitoring: Track how many people are waiting in each queue in real time.

  • Heatmap Insights: Spot persistent bottlenecks and redesign layout accordingly.

  • Wait Time Metrics: Understand how long visitors are queuing to fine-tune service speed.

  • Flow Patterns: Visualize how visitors enter, navigate, and exit queue zones.

  • Historical Queue Trends: Analyze patterns over time to forecast peak load periods.

What You Gain

  • Faster Service: Reduce bottlenecks with dynamic, data-informed queue management.

  • Happier Visitors: Shorter wait times translate to higher satisfaction and return rates.

  • Efficient Staffing: Deploy personnel where and when they’re needed most.

  • Smarter Ops: Make real-time and long-term decisions backed by behavior analytics.

  • Compliance Assurance: Maintain crowd control and safety with actionable insights.

Count & Comparison-1
Count & Comparison

  • Track ins and outs
  • Compare time periods
  • View trends by the hour
  • See data with context
  • Add notes and insights
  • All in one dashboard
Demographics-1
Demographics

  • Know who's visiting
  • Segment by age and gender
  • Spot trends by group
  • Refine your messaging
  • Personalize experiences
  • Tailor spaces with insight
Real Time Occupancie
Real-Time Occupancy
 
  • Track live visitor counts
  • Control crowd levels
  • Stay within capacity
  • Keep spaces comfortable
  • Trigger smart alerts
  • Guide flow with displays
Dwell Time
Dwell Time

  • See where visitors linger
  • Find what holds attention
  • Spot underused zones
  • Balance flow and function
  • Fine-tune your layout
  • Unlock time-based trends.
Tracking
Tracking

  • Track foot traffic.
  • Discover visitors patterns
  • Visualize cold and hot zones
  • Follow paths and flows
  • Spot trends at a glance
  • Improve customer experience

Your Space Has a Story - We Help You Read It.

VISITOR BEHAVIOUR INSIGHTS

Understanding how people move through and interact with physical spaces isn't just interesting—it's critical. With CountMatters' real-time visitor behaviour insights, businesses can make smarter decisions that directly impact performance.