Measure traffic outside your store, see how it changes throughout the day and compare it with how many people actually enter.
Track how many people pass by, when traffic is highest and how it changes across days and periods.
Combine passer-by traffic with visitor counts to calculate Capture Rate — the share of traffic outside that actually enters.
Visitor numbers show whether more or fewer people enter. Passer-by traffic shows whether the opportunity outside changed at the same time. See both together to know which question to investigate next.
Visits are down 10% while passer-by traffic is down 12%. The available traffic outside has also declined.
Passer-by traffic is up 20% while visits are down 5%. A smaller share of the available traffic is therefore entering — a clear signal to investigate Capture Rate.
Visits are up 32% while passer-by traffic is up 28%. Both are moving in the same direction — and Capture Rate can show whether the store is also capturing a larger share of the opportunity.
View outside traffic and visits together to distinguish between changes in available traffic and changes in the share that actually enters.
Passer-by traffic shows how many people move past your location. Entries show how many come inside. Put them together to track Capture Rate — and see whether you are capturing a larger or smaller share of the available traffic over time.
Available traffic outside
People who actually enter
The relationship between available traffic outside and actual visits.
Track Capture Rate over time and compare periods or locations to see where the relationship between outside traffic and actual visits is changing.
Tell us what you measure today and what you want to understand about the traffic outside your locations. We’ll help clarify how passer-by traffic and Capture Rate can give you a better view of the opportunity.
Measure how many people pass by and see how traffic varies throughout the day and over time.
View visits and passer-by traffic together to distinguish between changes in outside traffic and changes in the share that enters.
Track Capture Rate over time and see whether you are capturing a larger or smaller share of the available traffic.
Tell us what you already measure and the questions you have about the traffic outside. Then we can look at where Passer-by and Capture Rate can add relevant insight.
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For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.