How many people came?
See what your footfall data is really telling you.
People Counting gives you the visitor number. Footfall Analytics puts that number into context across time, locations and periods – helping you identify trends, spot changes and make better decisions about operations, staffing, marketing and commercial performance.
People Counting tells you how many people arrive. Footfall Analytics shows how visitor traffic develops across hours, days, periods and locations. That makes it easier to understand what is normal, what has changed and where attention is needed.
How many people came?
Figures shown are illustrative.
Track development over time, identify peak periods, compare locations and spot changes before they become assumptions.
Track visitor traffic by hour, day, week, month and year to see whether footfall is actually growing, declining or holding steady.
Identify when visitor demand is actually highest so staffing and resources can be aligned with real traffic.
Compare stores, buildings, entrances or entire portfolios on the same basis and identify which locations stand out.
Compare performance with previous periods to separate real changes from normal variation.
Figures shown are illustrative.
The same visitor data answers different questions depending on who uses it. Footfall Analytics makes it easier to apply traffic data to real operational and commercial decisions.
Use hourly and daily patterns to align staffing, opening routines and resources with real visitor demand.
Compare traffic before, during and after campaigns to see whether activity translated into measurable visits at the physical location.
Track development over time and identify unusual changes early, before decisions start relying on assumptions.
Compare locations on the same data foundation to identify high and low performers and where deeper investigation is warranted.
Turn thousands of individual counts into a consistent view of development, seasonal patterns and differences across locations.
When footfall is measured consistently across locations, you can compare performance on the same basis — and see which locations stand out.
Benchmarking is not about creating a leaderboard. It is about finding the differences worth understanding.
Footfall performance
Location D is developing significantly below the portfolio.
Illustrative example of portfolio analysis.
Footfall Analytics shows whether traffic is growing or declining. But traffic alone does not explain the full commercial performance.
Fewer people are arriving at the location. The issue starts before the visit.
Traffic is stable, but performance is weakening. The issue lies in what happens after the visit begins.
Traffic is increasing. The next question is whether that additional traffic is turning into better results.
Connect footfall with passerby traffic, capture rate, dwell time, demographics and sales to understand more of the physical customer journey.
EXPLORE VISITOR INTELLIGENCE →
We are very satisfied with the staff planning tool, it has already helped us achieve efficient planning and increased revenue.
Helge Bjørklund
Founder and Partner, BJØRKLUND chainCountMatters really wanted to understand our needs and I can only say that the daily support and delivery from CountMatters is unmatched. We as customers are taken very seriously and the support is proactive and immediate.
Niklas Holz
International Business Developer, Søstrene Grenes Import A/SI am very satisfied with the Xperio portal. The dashboard provides a comprehensive view of how the stores are performing and I can immediately see which stores are doing best. In addition, I can easily compare and analyze data by day, week, month, or year.
Torstein Heldal
Center Manager, Oslo S and ØstbanehallenI think it works very well, CountMatters always provides quick service and responds quickly. The Xperio platform is also easy to use.
Hanna Svenaeus
Administrative Manager, Ragde EiendomNo matter how big or small the task is, CountMatters always responds quickly and is eager to help. I am very satisfied with CountMatters and the services they offer so we can monitor and work with our visitor data on a daily basis.
Sigve Mydland
Center Manager, Herbarium Shopping CenterWe have a good cooperation with CountMatters, which offers flexible solutions and personal service.
Göran Kirsch
Head of Security, Skansen, StockholmIn my role as responsible for statistics, these visitor counters are an invaluable help and the CountMatters visitor counter is easy to use.
Malin Johansson
Librarian, TÄBY LIBRARY, StockholmWe are satisfied. It has been running smoothly and consistently with CountMatters.
Thomas Hallin
Librarian, TÄBY LIBRARYWe are very satisfied with CountMatters support – Mr. Chaghouani and his team are very easy to work with and have largely adapted to our requirements. Criticism is received without hard feelings and they always try to find practical solutions to our problems.
Christine Glasow
Center Management, Seemaxx Outlet Center RadolfzellShort communication paths and response times. CountMatters way of working is pragmatic and goal-oriented. They always support us in finding quick solutions to our tasks. I would especially like to highlight CountMatters innovative capabilities in this regard.
Björn Küster
Project Manager, ECE Projektmanagement G.m.b.H & Co. KGCountMatters support team can solve problems quickly. Xperio Software is convenient and easy to use. Able to see real-time data on the number of people who enter Fashion Island. Feeling confident with the accuracy rate, +95% in the accuracy test every quarter. Overall, the counting solution from CountMatters is a very useful system for the Marketing Team to analyze the behavior of our customers.
Pornthep Butrsutthiwong (Duang)
Senior Supervisor – Building Management, Siam Retail Management Co., Ltd (Fashion Island Bangkok)Get clarity on setup, integration, and next steps
We typically respond within one business day.
For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.
For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.
For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.
For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.
For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.
For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.