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Footfall Analytics

SEE HOW VISITOR TRAFFIC CHANGES.

Move from visitor counts to trends, patterns and comparisons.

People counting tells you how many people visit. Footfall Analytics lets you track change over time, compare periods and locations, and see where visitor traffic is changing.

Trends over time Compare periods Compare locations

  Footfall Analytics showing visitor traffic trends and comparisons
See where traffic changes
Track change over time and compare periods and locations on the same data foundation.

FROM COUNTS TO CHANGE

The visitor count is only the beginning.

A visitor count tells you how many people came. Compare traffic over time, between periods and across locations to see how it is changing — and which changes deserve attention.

PEOPLE COUNTING 12,482 visitors

How many came?

FOOTFALL ANALYTICS
+8.4%
vs. previous period
  • When is traffic highest and lowest?
  • Which locations stand out?
  • Where has traffic changed?
dashboard_image
WHAT YOU GET See what is changing, where it is happening, and which locations or periods deserve a closer look.

Figures shown are illustrative.

SEE THE CHANGE

See when, where and how visitor traffic changes.

Break visitor counts down over time and across locations. This makes it easier to see busy periods, differences between locations and changes from one period to another.

01

Track change over time

View visitor traffic by hour, day, week, month or year to understand the direction of travel and spot when established patterns begin to change.

How is traffic changing over time?
Total visits i
3,000 2,000 1,000 0
Mon Tue Wed Thu Fri Sat Sun
02

Find the busiest periods

See when traffic builds, when it peaks and when it falls again. This provides an actual traffic pattern for operational and staffing planning.

When is traffic at its busiest?
Hourly traffic i
800 600 400 200 0
00 03 06 09 12 15 18 21
03

See differences across locations

Compare stores, buildings, entrances or other locations on the same basis to see which follow the pattern — and which stand out.

Which locations stand out?
Total visits by location i
A
8,039
B
3,780
C
2,421
0 2,000 4,000 6,000 8,000 10,000
04

Measure change between periods

Compare with the previous week, month, year or another relevant period to see the size of the change — not simply that it happened.

How much has traffic changed?
Visits over time
Current period Previous period
3,000 2,000 1,000 0
Mon Tue Wed Thu Fri Sat Sun
Current +8.4%
Previous 0.0%
FROM OVERVIEW TO ATTENTION See where traffic is changing, which locations stand out and when something deserves a closer look.

Figures shown are illustrative.

SAME DATA. DIFFERENT DECISIONS.

Make visitor traffic useful across the organisation.

Operations, marketing, location teams and leadership ask different questions. Footfall Analytics gives them a shared data foundation for planning, tracking change and knowing where to look more closely.

01 · OPERATIONS

When do we need the most capacity?

Use hourly, daily and seasonal patterns to see when traffic builds and falls. This provides a stronger basis for planning staffing, opening hours and other operational resources.

STAFFING OPENING HOURS CAPACITY
02 · MARKETING

Did visitor traffic change during the campaign?

Compare traffic before, during and after a campaign or activity. This shows whether the period coincided with a change in visitor traffic — without assuming the campaign alone caused it.

BEFORE DURING AFTER
dashboard_image
Same data. Different questions.
03 · LOCATION MANAGEMENT

Is this location moving in a different direction?

Track one location over time and compare it with relevant previous periods. This makes it easier to spot change early and know when something deserves closer investigation.

TREND DEVIATION FOLLOW-UP
04 · PORTFOLIO MANAGEMENT

Which locations stand out?

Compare locations on the same data foundation to see differences in traffic levels, trends and seasonal patterns. Use those differences to prioritise which locations need follow-up.

COMPARISON PRIORITISATION FOLLOW-UP
05 · LEADERSHIP

What is happening to visitor traffic across the organisation?

Bring trends across locations into one consistent view. This gives leadership a shared picture of direction, seasonal patterns and where the biggest differences are.

OVERVIEW DIRECTION PRIORITISATION
FROM ONE LOCATION TO THE FULL PORTFOLIO

See every location in context. Find the differences that deserve attention.

When locations are analysed on the same data foundation, you can see which follow the overall trend — and which are moving differently. That makes it easier to prioritise where to look more closely.

  • Compare trends across locations
  • See which locations follow or differ from the portfolio
  • Compare the same period across locations
  • Prioritise where closer investigation is worthwhile
THE POINT

Comparison is not about picking a winner. It is about seeing which differences need to be understood.

PORTFOLIO OVERVIEW

Visitor traffic across locations

LAST 30 DAYS
TOTAL TRAFFIC 486,240 ↑ +6.8%
LOCATIONS 24 active
TRAFFIC TREND +4.2% vs. previous period
LOCATION TRAFFIC CHANGE
01
Location A City Centre
+12.4%
02
Location B Regional
+7.1%
03
Location C High Street
+0.8%
04
Location D Suburban
−9.3%
CHANGE WORTH NOTING

Visitor traffic at Location D is down 9.3% versus the previous period and is moving differently from the portfolio overall.

Figures shown are illustrative.

FROM CHANGE TO QUESTION

Footfall Analytics shows what changed. Not necessarily why.

An increase, decline or stable trend is a signal. Footfall Analytics shows where and when change happens. From there, you can decide which questions deserve further investigation — and what context is missing.

Main retail environment
SCENARIO 01

Traffic is declining

Fewer people are arriving at the location. The analysis shows when the decline began, how large it is and whether the same pattern appears elsewhere. The next question is what might be behind it.

TRAFFIC −11.2%
SCENARIO 02

Traffic is stable

Visitor traffic has barely changed. If other results are moving, the traffic data tells you something important: the explanation is likely elsewhere.

TRAFFIC +0.6%
SCENARIO 03

Traffic is growing

More people are arriving at the location. The analysis shows the growth, but not on its own what is driving it or what value it creates. That requires more context.

TRAFFIC +14.8%
WHEN YOU NEED MORE CONTEXT

Move from what changed to what might be behind it.

Visitor Intelligence adds more data layers around visitor counts. Passerby traffic, capture rate, dwell time, age and gender, and commercial data can provide more context when traffic trends alone do not explain the picture.

EXPLORE VISITOR INTELLIGENCE
01
PASSERBY TRAFFIC How many people pass the location?
Passerby traffic
02
CAPTURE RATE What share comes inside?
Entering
03
DWELL TIME How long do they stay?
Inside the location
04
AGE & GENDER What is the visitor mix?
Visitor mix
05
COMMERCIAL DATA How are results developing?
Commercial outcome

We are very satisfied with the staff planning tool, it has already helped us achieve efficient planning and increased revenue.

Helge Bjørklund

Founder and Partner, BJØRKLUND chain

CountMatters really wanted to understand our needs and I can only say that the daily support and delivery from CountMatters is unmatched. We as customers are taken very seriously and the support is proactive and immediate.

Niklas Holz

International Business Developer, Søstrene Grenes Import A/S

I am very satisfied with the Xperio portal. The dashboard provides a comprehensive view of how the stores are performing and I can immediately see which stores are doing best. In addition, I can easily compare and analyze data by day, week, month, or year.

Torstein Heldal

Center Manager, Oslo S and Østbanehallen

I think it works very well, CountMatters always provides quick service and responds quickly. The Xperio platform is also easy to use.

Hanna Svenaeus

Administrative Manager, Ragde Eiendom

No matter how big or small the task is, CountMatters always responds quickly and is eager to help. I am very satisfied with CountMatters and the services they offer so we can monitor and work with our visitor data on a daily basis.

Sigve Mydland

Center Manager, Herbarium Shopping Center

We have a good cooperation with CountMatters, which offers flexible solutions and personal service.

Göran Kirsch

Head of Security, Skansen, Stockholm

In my role as responsible for statistics, these visitor counters are an invaluable help and the CountMatters visitor counter is easy to use.

Malin Johansson

Librarian, TÄBY LIBRARY, Stockholm

We are satisfied. It has been running smoothly and consistently with CountMatters.

Thomas Hallin

Librarian, TÄBY LIBRARY

We are very satisfied with CountMatters support – Mr. Chaghouani and his team are very easy to work with and have largely adapted to our requirements. Criticism is received without hard feelings and they always try to find practical solutions to our problems.

Christine Glasow

Center Management, Seemaxx Outlet Center Radolfzell

Short communication paths and response times. CountMatters way of working is pragmatic and goal-oriented. They always support us in finding quick solutions to our tasks. I would especially like to highlight CountMatters innovative capabilities in this regard.

Björn Küster

Project Manager, ECE Projektmanagement G.m.b.H & Co. KG

CountMatters support team can solve problems quickly. Xperio Software is convenient and easy to use. Able to see real-time data on the number of people who enter Fashion Island. Feeling confident with the accuracy rate, +95% in the accuracy test every quarter. Overall, the counting solution from CountMatters is a very useful system for the Marketing Team to analyze the behavior of our customers.

Pornthep Butrsutthiwong (Duang)

Senior Supervisor – Building Management, Siam Retail Management Co., Ltd (Fashion Island Bangkok)

David Kern Sloth

David Kern Sloth

Chief Revenue Officer

+4531542114 dks@countmatters.com
Fredrik Ståhl

Fredrik Ståhl

Sales Manager Sweden

+460701906588 fs@countmatters.com
Anders Hamstad

Anders Hamstad

Sales Manager Norway

+4795007434 ah@countmatters.com
Naoufal Chaghouani

Naoufal Chaghouani

Sales Manager Germany

+4915114104852 nc@countmatters.com

Get in touch

Get clarity on setup, integration, and next steps

We typically respond within one business day.

Transforming Visitor Data
into Business Success

For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.



 
 
700+
customers using our solutions
100k+
installations
 
30 Years+
Decades of actionable visitor insights.
 
Guaranteed Satisfaction
Your success is our goal

 

Transforming Visitor Data
into Business Success

For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.



 
 
700+
customers using our solutions
100k+
installations
 
30 Years+
Decades of actionable visitor insights.
 
Guaranteed Satisfaction
Your success is our goal

 

Transforming Visitor Data
into Business Success

For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.



 
 
700+
customers using our solutions
100k+
installations
 
30 Years+
Decades of actionable visitor insights.
 
Guaranteed Satisfaction
Your success is our goal

 

Transforming Visitor Data
into Business Success

For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.



 
 
700+
customers using our solutions
100k+
installations
 
30 Years+
Decades of actionable visitor insights.
 
Guaranteed Satisfaction
Your success is our goal

 

ELEVATE YOUR BUSINESS

We’ve been here from the beginning, we’re here today, and we’re here to stay.
Let’s turn your visitor data into smarter business decisions.

Transforming Visitor Data
into Business Success

For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.



 
 
700+
customers using our solutions
100k+
installations
 
30 Years+
Decades of actionable visitor insights.
 
Guaranteed Satisfaction
Your success is our goal

 

Transforming Visitor Data
into Business Success

For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.



 
 
700+
customers using our solutions
100k+
installations
 
30 Years+
Decades of actionable visitor insights.
 
Guaranteed Satisfaction
Your success is our goal