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About CountMatters

We Invented Counting. And We Built the Intelligence Around It.

CaaS (Counting as a Service) – an enterprise-ready visitor intelligence platform across Europe.

For more than 30 years, CountMatters has helped organizations understand how people move through physical spaces.

Today, we deliver a scalable, enterprise-ready visitor intelligence platform used across retail, transportation, public spaces, real estate, and smart cities.

We helped define the category. Today, we define how it is used.


From Counting to Operational Intelligence

Counting measures movement. Intelligence turns movement into decisions—across locations, teams, and systems.

Enterprise environments became more complex: multi-site operations, stricter privacy expectations, and higher demands for integration and uptime.

CountMatters evolved from measurement leadership into a scalable visitor intelligence platform—built to deliver comparable, reliable insights across portfolios.

  • Comparable performance across locations and time periods
  • Occupancy and flow insights for safety and operations
  • Conversion and commercial performance through integrations
  • API-first delivery for enterprise BI and workflows
  • Forecasting and planning based on real movement data

Trusted across high-traffic environments

When flow impacts revenue, staffing, and safety, metrics must be consistent, auditable, and comparable—across locations.

CountMatters is used by organizations that operate and optimize high-traffic physical environments—from retail and transport to public institutions and real estate.

Shared definitions and standardized methods ensure operations, safety, and commercial teams manage against the same reality—not local interpretations.

  • Shopping centers and retail chains
  • Transport hubs (stations, terminals, airports)
  • City centers and public spaces
  • Real estate portfolios (buildings and districts)
  • Events, trade fairs, and venues

Governance and compliance—by design

In enterprise environments, visitor data is as much about control and responsibility as it is about insight. That’s why privacy, security, and delivery quality are built in from day one.

CountMatters is built for environments with high demands for stability and compliance—across locations and stakeholders.

GDPR Privacy by design Access control Operational governance

Leadership and governance

Enterprise partnerships require clear accountability, structured delivery, and long-term governance.

CountMatters is built for long-term operational agreements. We operate as a function-based organization with clear ownership across product, DevOps, sales, and customer success.

As a CaaS company (Counting as a Service), we deliver measurement and insight as a predictable service—scalable across locations and portfolios.

How we govern delivery

Executive leadership
Accountable for strategy, priorities, and performance management.
Operational ownership
Clear owners for delivery, onboarding, operations, and uptime.
Financial discipline
Governed around recurring revenue and long-term customer value.
Risk and compliance
Privacy-first and structured handling of IT, procurement, and operational requirements.

Transforming Visitor Data
into Business Success

For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.



 
 
700+
customers using our solutions
100k+
installations
 
30 Years+
Decades of actionable visitor insights.
 
Guaranteed Satisfaction
Your success is our goal

 

Get started with people counting

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Request a free consultation with one of your local CountMatters team members.