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ABOUT COUNTMATTERS

We Invented Counting.

For more than 30 years, we have developed how visits in physical environments are measured and understood.

CountMatters started with people counting: reliably measuring how many visitors come and go. Since then, we have built from counting to analytics and additional context around visitor numbers.

Today, we bring this together in CaaS (Counting as a Service): our model for delivering visitor data as an ongoing service.


From Counting to Visitor Intelligence

Visitor counts are the foundation. From there, organisations can analyse what is changing and add more context when they need it.

The development of CountMatters can be described in three layers. People Counting answers how many visitors come. Footfall Analytics shows how visitor traffic changes across periods and locations. Visitor Intelligence adds more context around that traffic.

  • People Counting — How many visited?
  • Footfall Analytics — What changed?
  • Visitor Intelligence — What additional context can we add?

Experience from the real world

Visitor traffic is not measured in a laboratory. Every location has its own entrances, traffic patterns and physical conditions.

Our experience comes from measurement across many types of physical environments. It has given us practical knowledge of how visitor data is established and used under different conditions.

  • Stores and retail
  • Shopping centres
  • Transport and airports
  • Cities and public spaces
  • Public buildings
  • Sports and events

Visitor data without identifying individuals

We measure what happens in a physical environment — not who an individual visitor is.

Privacy is part of how CountMatters works with visitor data. Data is used to understand visitor counts and patterns at an aggregated level, without needing to identify individuals.

No personal identification Aggregated data Privacy by design

CountMatters today

A European company with people who develop, deliver and support visitor data for our customers.

Behind the technology is a team responsible for product, development, delivery, sales and customer success. We work across European markets with a particular focus on the Nordics and Germany.

The expertise behind CountMatters

Product
Develops how visitor data is measured, analysed and presented.
Technology and operations
Supports the technical delivery and ongoing operation of the solutions.
Customers and markets
Connects customer requirements with the right use of visitor data across industries and markets.
Customer success
Supports customers after implementation and throughout their continued use of CountMatters.
NEXT STEP

What do you need to understand about your visitors?

Tell us what you measure today, what you want to understand, and which physical environments are involved. We can start from there.

01
What do you measure today?

Visits, entries and exits, presence or other visitor data.

02
What do you want to understand?

For example, trends over time, differences between locations or changes in visitor traffic.

03
Where will the data be used?

Tell us which locations, environments and decisions the visitor data needs to support.

START THE CONVERSATION

Talk to CountMatters

Tell us briefly what you want to measure or understand, and we’ll get in touch.

A short conversation. No obligation.

Transforming Visitor Data
into Business Success

For over 30 years, CountMatters has defined the standard in visitor analytics.
As the original innovators of people counting, we transform foot traffic into business intelligence.



 
 
700+
customers using our solutions
100k+
installations
 
30 Years+
Decades of actionable visitor insights.
 
Guaranteed Satisfaction
Your success is our goal

 

Get started with people counting

Speak with an expert

Request a free consultation with one of your local CountMatters team members.