Skip to main content
Talk To Us

RELIABLE OCCUPANCY & UTILIZATION INTELLIGENCE FOR FACILITY MANAGEMENT

Measure how buildings are actually used — across floors, zones, and campuses — so space, services, and cost align with real demand.

Defined zones. Comparable data. Portfolio visibility.

INDUSTRY: FACILITY MANAGEMENT

Why facility measurement fails without structure

Facility environments are more complex than retail because measurement ties directly to compliance, operational cost, space planning, and portfolio governance.

Space usage changes constantly

Work patterns, meeting room demand, and shared areas fluctuate daily and seasonally.

Without standardized measurement zones, utilization data becomes inconsistent.

Occupancy and capacity are not synchronized

Real-time occupancy often differs from allowed capacity limits or safety thresholds.

Without alignment between measurement and compliance rules, risk increases.

Movement data is misinterpreted

Raw counts do not explain how space is actually used.

Flow between areas must be structured and defined to provide operational insight.

Portfolio comparison is inconsistent

Different buildings use different counting setups and reporting logic.

Without normalization, head office cannot benchmark performance across sites.

Facility performance improves when measurement is standardized across movement, presence, compliance, and utilization.

METRIC LAYER

WHAT CAN BE MEASURED IN FACILITY MANAGEMENT

Standardized measurement of movement, presence, friction, and operational performance — comparable across buildings, floors, and time periods.

FOOTFALL (ENTRANCES)

Verified counts of people entering defined building access points.

FLOW PATTERNS

Directional movement between floors, departments, and shared spaces.

DWELL TIME

Measured time spent in defined areas such as meeting rooms, common spaces, or service zones.

OCCUPANCY LEVELS

Real-time presence within defined rooms, floors, or zones.

QUEUE LENGTH & WAIT TIME

Measured waiting conditions at reception, service counters, or access control points.

CAPACITY THRESHOLD BREACHES

Detected instances where predefined occupancy limits are exceeded.

SPACE UTILIZATION RATE

Actual use of rooms and areas compared to available capacity.

PEAK LOAD PERIODS

Identified high-usage intervals across day, week, and season.

PORTFOLIO BENCHMARK INDEX

Normalized comparison across buildings, floors, and locations.

How measurement works for real estate and facilities

In real estate, measurement is about consistent definitions across buildings, clear zones, and operations that survive tenant and usage changes.

ZONE ARCHITECTURE

Define entrances, common areas, floors, and key transitions so numbers remain usable across the portfolio and over time.

  • Consistent thresholds: into building vs into zone
  • Separate passing vs dwelling
  • Zone changes are versioned

OPERATIONS THROUGH TENANT CHANGE

Buildings change: tenants move, spaces are repurposed, entrances shift. Measurement must remain robust and traceable.

  • Change log tied to zones and reporting
  • Like-for-like comparison pre/post change
  • Portfolio standard for definitions

QUALITY & VALIDATION

Numbers inform staffing, safety, tenant discussions, and investments. They must be documented, monitored, and audit-ready.

  • Deviation handling: gaps, drift, unusual patterns
  • Tolerances per zone (not one rule for all)
  • Traceable exports for internal controls

PORTFOLIO REPORTING

For real estate, you need comparisons that don’t require excuses. That means the same logic across the portfolio.

  • Standardized KPIs across buildings
  • Segmentation by asset type, use, hours
  • Consistent baseline and season definitions

30+ YEARS OF EXPERIENCE MEASURING REAL-WORLD MOVEMENT

Trusted across complex facilities, campuses, and public buildings.

Holme Gaard Værk-1
Grindsted Handel
Dansk - Vi klær familien på
Skousen
KLP-1
Steen & Strøm-1
BabySam
ECE-1
Hummel
NewYorker
Tic-1
Momu Moesgaard Museum
Nyborg Bibliotek-1
Nic. Christiansen Gruppen
Bloms Butikker-1
MEC-1
Tarm HAndelsforening
Sportmaster - Vild med sport
Bjørklund Lykkesmed
Hobbii

FRA BESØKSTALL TIL VERDI

I over 30 år har CountMatters satt standarden for besøksanalyse.
Som de opprinnelige innovatørene innen kundetelling, forvandler vi trafikkdata til innsikt som driver vekst.



 
 
700+
Bruker våre løsninger hver dag.
100k+
Installasjoner
 
3 Tiår

med datadrevet innsikt som gir resultater.

 

 

Garantert fornøyd

Vi lykkes når du gjør det.

 

TALK TO US ABOUT FACILITY UTILIZATION

Learn how CountMatters supports portfolio-wide occupancy measurement across buildings and time.
Hero Section - Homepage